Shipping Policy

Last updated: March 2026

At Medilief Wellness, we aim to deliver your orders safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and related information.


1. Order Processing

All orders placed on www.mediliefwellness.com are processed within 1–2 working days after order confirmation.

Orders are processed only on business days (Monday – Saturday) excluding public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation and tracking details via email or SMS.


2. Delivery Time

We typically deliver orders within:

5–7 business days

Delivery timelines may vary depending on:

  • Your delivery location

  • Courier partner delays

  • Weather or logistical conditions

  • Public holidays or peak order periods

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.


3. Shipping Coverage

We currently ship products across India.

For delivery availability in your area, please enter your PIN code during checkout.


4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

From time to time, free shipping promotions may be offered on selected orders or during promotional periods.


5. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

You can use the tracking information to monitor the status of your shipment through the courier partner’s website.


6. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact us and we will assist in tracking your shipment.

In rare cases where a shipment is confirmed as lost by the courier partner, we will arrange a replacement or refund as applicable.


7. Incorrect Address

Please ensure that your shipping address and contact details are correct when placing your order.

Medilief Wellness will not be responsible for delivery issues arising from incorrect or incomplete address details provided by the customer.


8. Contact Information

For shipping-related inquiries, please contact us:

Medilief Wellness

📍 Address
Medilief House
Ansal Classique Tower
Block J, Rajouri Garden
New Delhi, Delhi – 110027
India

📧 Email
contact@mediliefwellness.com